Custom Cowry shell embellished Zulu hat
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Custom Cowry shell embellished Zulu hat

$999.99 $699.00
Color Cream hat
Only 4 left in stock. Order soon.

This Brand's Return Policy

Refund Policy
We have a NO REFUND POLICY in place. Once a purchase is made, we are unable to offer refunds. We strongly encourage customers to review product descriptions, measurements, and images before making a purchase decision. In case of a damaged or defective item, contact our customer service team within 3 days of receiving the product for assistance.

EXCHANGES/RETURNS-
Defective items must be reported within 3 days of package arrival. Refunds and cancellations are not issued for any reason. Items must be unworn and undamaged

Order Errors-
If there has been an error with your order, such as receiving the wrong product or size, notify our customer service team within one business day of receiving the item for assistance

Defective ltems-
Contact our customer service team within three (3) days of receiving the item if it is defective, damaged, or not functioning as intended

Return Shipping-
The shipping costs for returning the item to Trufaceby Grace will be the responsibility of the customer unless it is a defective item or item(s) sent in error.

IMPORTANT:
Original Packaging must be well maintained, and merchandise should fit accordingly inside return boxes or envelopes to prevent damage

These are custom made in our studio. Cowries are are individually hand stitched . It takes about 2-3 weeks to be completed. We will need exact head circumference. 

Hand Stitched

Weighs 4.20 pounds.

This item is available for pre-order and is crafted upon order placement. This  may require up to 2-6 weeks for production, depending on the volume of orders. If you require expedited shipping, we recommend refraining from placing an order at this time or informing us when you will need this item. Please be aware that this hat  is meticulously handcrafted, devoid of templates, resulting in distinct variations in size and shape. Crafted from an already made Zulu hat from South Africa, and with genuine cowry shells from Kenya , this hat is meticulously arranged and hand stitched to create the look. Please note that this note is by no means perfect because on the nature it is made and will have variations in shape per the original al base of the hat.

Considering the unique and made-to-order nature of this product, since the hat is crafted based on your head circumference we regret to inform you that we cannot accommodate refunds or exchanges. Your understanding of these conditions is greatly appreciated.

  • Delivery times vary based on the brand fulfilling your order
  • Your items may arrive in separate parcels if you order from multiple brands
  • Tracking information will be sent as soon as your order ships
  • Shipping costs are calculated by each brand at checkout
  • If you need help with a return, our customer support team is here to assist
  • Refunds are processed once the brand receives and approves the return

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