Kulture Designed Co

Kulture Designed Co. Return Policy

At Kulture Designed Co., each product is handcrafted in small batches with care and attention to quality. Because of the nature of our products, we do not accept returns or exchanges at this time.

If you’re unsure about a scent before committing to a full-size candle, we recommend trying one of our sample scent packs, which are designed to help you discover your favorites before purchasing larger items.

Damaged or Lost Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 3 days of delivery so we can make it right.

Please include:

• Your order number
• Photos of the damaged item(s) and packaging

Once we review the issue, we will gladly work with you to replace the item or provide a suitable resolution.

Contact

For any order issues, please reach out to us at: weloveusshop@essence.com