Hair Jikoo

Showing4 of 4 products

Adjustable Multi-Purpose Tablet Holder

$35.99
Regular price $35.99
Available in 2 color

The Shampoo Pillow

$79.99
Regular price $79.99
Available in 4 color
  • +1

Boar Bristle Brush 13% off

$12.99
Regular price $14.99 Minimum price $12.99
Available in 1 title

    Flexible Detangler Brush 20% off

    $7.99
    Regular price $9.99 Minimum price $7.99
    Available in 2 color

    Brand Policy

    Refunds & Exchanges

    Refunds & Returns

    Due to the personal care nature of the Hair Jikoo Shampoo Pillow, we are unable to accept returns on products that have been opened or used.

    To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

    To start a return request, please contact:

    weloveusshop@essence.com

    If your return is approved, we will provide instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

    Once an order has been processed or shipped, changes cannot be made. Please review your order and verify your shipping address carefully before submitting your purchase.

    Damaged, Defective, or Incorrect Items

    We stand behind the quality of our products. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can evaluate the issue and make it right.

    Email: weloveusshop@essence.com

    Please include:

    • Your order number
    • A brief description of the issue
    • Photos of the product and packaging

    Once reviewed, we may provide a refund, replacement product, or store credit, depending on the situation.

    Exchanges

    The fastest way to ensure you receive the item you want is to return the original item (if eligible) and place a new order once the return has been approved.