All Sales Final
Noli Skin Care products are handcrafted with care, and due to the nature of our formulations, all sales are final. We do not accept cancellations, returns, or exchanges.
Product Experience
If you are unsure about selecting a fragrance or product, we recommend starting with a discovery pack or a smaller size to experience our formulas before committing to a full-size item.
Lost or Stolen Packages
Once an order has been shipped, Noli Skin Care is not responsible for lost or stolen packages. Please contact the carrier directly for assistance.
Melting & Product Integrity
Melting does not affect the quality or effectiveness of our products. We do not offer refunds or replacements for items that melt during transit.
Customer Support
If you have any concerns or feedback about your order, please reach out to us at weloveusshop@essence.com. We are committed to ensuring a positive experience with our brand.
Non-Refundable Charges Shipping fees, taxes, and additional service fees are non-refundable
