NIA Leggings

Return Period
Akua Brand accepts returns and exchanges within 33 days of your purchase date. Items must be returned in their original condition with all tags attached and in original packaging. 

Most items purchased from Akua Brand are eligible for return or exchange, including:

• Unworn clothing and  accessories in original packaging with original tags
• Items in new, resalable condition 

Non-Returnable Items: The following items cannot be returned or exchanged:

• Items worn, washed, or damaged by the customer
• Personalized or customized products
• Final sale items
• Gift cards

How to Return/Exchange
To initiate a return or exchange: Contact customer service at weloveuss@essence.com and provide your order number and reason for return/exchange

Refunds
Once the suppliers receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please note that original shipping costs are non-refundable unless the return is due to our error.

Exchanges - For exchanges, the supplier will send your new item once we receive your return. If there's a price difference, we'll either refund the difference or send you an invoice for the additional amount.
Damaged or Defective Items - If you receive a damaged or defective item, please contact us immediately.