Hospitality Collection
Featured in Exclusive Mother's Day Collection collection
More from R&R Skincare

Hospitality Collection

$85.00

This Brand's Return Policy

R&R's Returns & Refunds Policy

At R&R Skincare, we are committed to delivering high-quality products and excellent customer service. If something isn’t right, we’re here to help.

Returns & Refunds

If your product is faulty, damaged, or not as described, you are entitled to a full refund, repair, or replacement in accordance with your statutory rights. Please email us within 14 days of receiving your order via weloveusshop@essence.com with details and photos of the issue.

We do not accept returns or offer refunds for products that have been opened or used, unless they are defective.

How to Make a Return

  1. Contact us via email: weloveusshop@essence.com
  2. Provide your order number and details.
  3. If approved, we’ll guide you through the return process.

Exchanges

If you would like to request an exchange, this must take place before your order has shipped. We do not offer exchanges once an item has been shipped.

Products purchased through R&R Skincare Retail Partners

For enquires about your order made via an R&R Skincare retail partner, please contact the store/ platform that you purchased from directly. We are unable to track or assist with any orders placed on a partners’ platform.

Damaged Products

To report a damaged product, please email weloveusshop@essence.com with supporting images.

Elevate your shower experience with this luxurious trio of Body Wash, Body Lotion, and Conditioning Shampoo.

Designed to pamper and refresh, these high-quality essentials make a thoughtful gift while transforming any bathroom into a spa-like retreat.

Gift Packaging
In Ghana & Nigeria, all gift orders come with a custom gift box! Your items will be packaged into an R&R Skincare box and tied with ribbon.

  • Delivery times vary based on the brand fulfilling your order
  • Your items may arrive in separate parcels if you order from multiple brands
  • Tracking information will be sent as soon as your order ships
  • Shipping costs are calculated by each brand at checkout
  • If you need help with a return, our customer support team is here to assist
  • Refunds are processed once the brand receives and approves the return

You may also like