HD PRO palette

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Delali Cosmetics return policy

Refund & Return Policy

Sale Items All sale items are final sale. No returns, exchanges, or refunds will be accepted on sale items.

Hygiene Exclusions For hygiene purposes, the following items are not eligible for returns or exchanges under any circumstances:

Liquid lipsticks
Lipglosses
Liquid foundations
Liquid concealers

Eligible Items for Return All other items (excluding sale items and sanitation-excluded products) may be returned for a refund or store credit under the following conditions:

Full refund: Item must be in its original packaging and unopened
Store credit: Items that have been opened but are otherwise unused and in acceptable condition

Shipping Costs Original shipping charges are non-refundable. Customers are responsible for return shipping costs.

How to Start a Return

Contact us within 7 days of delivery at weloveusshop@essence.com
Include your order number and reason for return
Ship the item(s) back to one of our return addresses (see below)
Once received and inspected, your return will be processed within 10–14 business days

Product-Specific Policies

Eyeshadows, brows, and liners: Exchange or store gift card accepted within 7 days of delivery
Liquid lipsticks, lipglosses, liquid foundations, and liquid concealers: All sales are final — no returns or exchanges for sanitation purposes

Damaged or Defective Items If your order arrives damaged or defective, please contact us within 7 days of delivery with a photo of the item and your order number. We will replace the item or issue a store credit at no additional cost to you.

Incorrect Orders If you received the wrong item, please contact us within 7 days of delivery and we will make it right at no cost to you.

Gift Returns If you received a Delali Cosmetics product as a gift, we are happy to offer a store gift card for eligible unopened, unused items within 7 days of delivery. Proof of purchase is required.

Price Adjustments We do not offer price adjustments on previous purchases.

Order Cancellations Cancellations are not guaranteed. Please contact us at weloveusshop@essence.com immediately and we will try our best to cancel.

Pre-Order Items All pre-order purchases are final. No refunds will be issued on pre-order items.

Description

HD Pro Mini Palettes

Description:

The perfect custom made, pro foundation palette ideal for new makeup artists or professionals looking to blend and match all skin complexions. Our HD foundations are formulated for all skin types, has no flashback, is long-wearing and water-resistant. This pro palette can be used to create a variety of foundation finishes including natural to skin-like, medium coverage, or full glam.

Each pro palette contains 8 - 9 foundation colors and 1 - 2 color correctors for precise complexion and undertone matching.

Available in 4 colors.

HD Cool ideal for golden yellow, peach undertones.

HD Neutral ideal for red, pink and olive undertone.

HD Light ideal for skin complexions that are fair/light to medium.

HD Dark ideal for skin complexions that are medium/dark to darker.

Benefits

Hypoallergenic
Paraben-free
Cruelty-free

How To Use

Use a separate pro pan and a small spatula to dispense and mix colors.

Scoop out the desired amount of each color and apply to a pro pan. Mix products together until the desired color is achieved. Apply the product with a clean makeup sponge/blender or makeup brush to the intended area then blend. Continue with mixing and applying until the final foundation look is achieved.

Sale is final. No return or exchange.

INGREDIENTS

Ethylhexyl Palmitate, Phenyl Trimethicone, Octyldodecanol, Silica, Mica, Isononyl Isononanoate, Ozokerite, Glyceryl Behenate, Zinc Oxide, Polyisobutene, Polyethylene, Phenoxyethanol, Caprylyl Glycol, Hexylene Glycol, Tocopheryl Acetate, Aloe Barbadensis Leaf Extract, Camellia Sinensis Leaf Extract, Panax Ginseng Root Extract, Sodium Hyaluronate

[May Contain (+/-): Titanium Dioxide (CI 77891), Iron Oxides (CI 77491, CI 77492, CI 77499), Yellow 5 Lake (CI 19140), Ultramarines (CI 77007)]

About Delali Cosmetics

Founded in 2016, Délali Robinson Cosmetics is an inclusive beauty brand crafted specifically to celebrate women of color through high-performance, complexion-perfect makeup. Offering clean, vegan and cruelty-free formulas from HD liquid foundations to rich liquid matte lipsticks, their commitment to beauty without boundaries and empowering representation makes it a natural addition to our collective’s lineup of elevated Black-owned brands.

Product details