Teatree & Ginseng Purifying Scalp Serum Cleanser

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Nourish and Love Co. return policy

Refunds & Returns
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at weloveusshop@essence.com

Sale items (if applicable)
Sale items will be refunded at sale price and follow the same guidelines as listed above.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at weloveusshop@essence.com.

Order Cancellations
Orders cancellations placed through WeLoveUs are not guaranteed. Please contact weloveusshop@essence.com.

Returns
We are committed to our customers’ satisfaction, however due to the handmade nature of our products we cannot accept returns or offer refunds on OPEN/USED products. We will accept returns on unused/unopened products up to 7 days after it has been received. A refund will only be given on the cost paid for the products, shipping charges cannot be refunded once items leave our facility. Products ordered cannot be exchanged once they have been shipped, a refund will be issued after product has been returned. We are not responsible for shipping fees on returned packages. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach Nourish and Love Co, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned.

Additional non-returnable items:
Gift cards
Downloadable products

Description

Targeted scalp cleansing between wash days or before shampooing. Same amazing product with a BRAND NEW LOOK!

SCALP-FIRST SINCE 2016.
Before scalp care became a category, it was already part of ours. First introduced as Cocomint Scalp Cleanser, this longtime Nourish & Love favorite has evolved over nearly

Healthier scalp. Stronger hair. Softer results.

Teatree & Ginseng has been part of our scalp-first approach for nearly a decade-first introduced in 2016 as Cocomint Scalp Cleanser and later evolving into the formula you know today.

About Nourish and Love Co.

Nourish & Love Co. was created to bridge the gap between nature, science, and self-care by offering high-performance, botanically driven solutions designed for textured hair. Founded on the belief that traditional haircare often relies on heavy oils and butters that weigh hair down, the brand creates weightless, hydrating formulas using skin-loving actives like squalane and salicylic acid, adaptogens, and pH-balanced blends. From protective styles and natural curls to heat-styled looks, their products deliver spa-inspired rituals that nourish the scalp, strengthen strands, and promote healthy growth without compromise.

Why They Are a Great Fit for WeLoveUs Collective

Created specifically to honor the versatility and diversity of textured hair, Nourish And Love Co. transforms everyday haircare into an empowering self-care ritual. Their commitment to clean, science-backed formulas, eco-conscious values, and celebrating every strand’s unique story makes them an ideal partner for our community of conscious beauty lovers.

Product details