Organic Silk Oversized Scrunchie Dreamy lilac

If you'd like to return or exchange, please reach out to us within 14 days of your purchase at weloveusshop@essence.com. Please note that we're unable to accept returns or exchanges on multiple sizes ordered for the purpose of comparison if one of the items has been tried on or worn. Please contact us if you are not sure what size is best for you.

To be eligible for a return, items must be in their original, unused, and undamaged condition, with all tags and packaging intact. For hygiene reasons, we’re unable to accept returns on items that have been worn, washed, or are missing original packaging.
Returns & Refunds: Once we receive and inspect your return, refunds are processed within 3–5 business days. A small returns handling fee will be deducted, and original shipping fees are non-refundable.
Exchanges & Replacements: If you’d prefer a different size or style, just let us know — we’re happy to help. Delivery times for exchanges may vary depending on your location.If you have any questions, feel free to reach out at weloveusshop@essence.com