Heritage Kandy Branch Necklace

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Trufacebygrace return policy

Refund Policy
We have a NO REFUND POLICY in place. Once a purchase is made, we are unable to offer refunds. We strongly encourage customers to review product descriptions, measurements, and images before making a purchase decision. In case of a damaged or defective item, contact our customer service team within 3 days of receiving the product for assistance.

EXCHANGES/RETURNS-
Defective items must be reported within 3 days of package arrival. Refunds and cancellations are not issued for any reason. Items must be unworn and undamaged

Order Errors-
If there has been an error with your order, such as receiving the wrong product or size, notify our customer service team within one business day of receiving the item for assistance

Defective ltems-
Contact our customer service team within three (3) days of receiving the item if it is defective, damaged, or not functioning as intended

Return Shipping-
The shipping costs for returning the item to Trufaceby Grace will be the responsibility of the customer unless it is a defective item or item(s) sent in error.

IMPORTANT:
Original Packaging must be well maintained, and merchandise should fit accordingly inside return boxes or envelopes to prevent damage

Description

Introducing the "Heritage Essence" Statement Necklace, a truly distinctive and opulent accessory. Meticulously crafted with devotion by our skilled artisan in Ghana, each necklace is meticulously handmade using African fabric print and glass beads, elegantly echoing the cultural legacy of its birthplace. Every necklace is a unique masterpiece, with potential slight variations in color from the displayed images, guaranteeing an exclusively exceptional piece. An authentic Trufacebygrace original design.

if a color combination is sold out send us an email at customerservice@trufacebygrace.com to Custom order.
Please note our custom orders may take 3 to 6 weeks.

Product details